top of page
terms of services
general

Thank you for choosing to commission me! Below is the Terms of Service to give you an understanding of the commission process. I want to make you the happiest with your art, so let's be kind to each other!

​

I will be providing you, the client, with a digital or traditional custom piece of artwork by request. By commissioning me, Mai (aoceli), you are automatically agreeing with these terms. Upon sending me a request, you are ready to pay the full amount upfront unless a deposit is discussed. This TOS is subject to change and only the current version will be honored.

​

Requesting

  • All communication will be done through Instagram DM or email (aoceli.draws@gmail.com)​​

  • To start the commission, please provide me with a detailed description:

    • of what you want, including any reference materials (like you or your character)

    • any specifications, such as a pose or background, number of characters, etc 

    • preferred size of canvas 

    • deadline (if applicable)

  • I will NOT draw anything that depicts hate, extreme bodies (like bodybuilders), mecha, or spiders.

  • I have the right to refuse a commission, and am not required to give a reason as to why.

  • WIP's will be sent to you after the sketch phase and during the painting phase, so please tell me if there is a mistake or needed changes.

​

Usage Rights

  • I retain the rights to my every image I produce. You may use it for personal use only. In other words, you can use it when you’re not making a profit.

    • Please fill free to use on your own social media accounts and use as a phone/laptop background or even an icon/avatar (you can tag me @aoceli if you'd like, but not required.)

    • PLEASE DO NOT use artwork commissioned by someone else unless given permission by them, use my artwork to earn profit, repost my artwork with an added watermark, or remove my watermark.​​

payment
  • Please pay upfront unless a payment plan was discussed! For larger projects, there would be a 50% nonrefundable deposit.

  • USD through the postage or PayPal ONLY.

  • Regarding PayPal: I will invoice you, just provide your email please.

    • Please pay within 48 hours! Thanks!

  • If sending payment through the mail, I allot 7 days for payment to be received.

  • I will contact you once payment has been received.

  • I am not responsible for lost money, sorry!

  • Extra change will be considered as gratuity!! ;)

  • Please do not be afraid to let me know if any changes need to be made to the work during the sketching process. At this time, I am not able to give refunds after the sketching process. 

the artwork

Timeline​

  • Please expect a time range of TWO to THREE weeks.

  • For physical paintings, please allow standard mail times.

​

Physical Commission

  • Please include your full address including country.

  • All will be shipped through the USPS along with tracking. In the future, I would like to have eco-friendly packaging but right now they will be sent in bubble mailers!

  • Costs will be included within the price quote.

​

Digital Commission

  • ​I will upload the finished piece, and will email you the full resolution to the email you paid me with, unless you specify otherwise.

  • This will be in PNG format.

By commissioning me, aoceli, you are automatically agreeing with these terms. Upon sending me a request, you are ready to pay the full amount, upfront. Or if discussed prior, half upfront and the final payment before the final product is sent over. It is your responsibility to adhere to and understand them. This TOS is subject to change without notice and only the current revision will be honored.  Okay, now let's make something beautiful together! Thanks for reading!

Thank you to those who have supported me endlessly!

  • Twitter
  • Tumblr
  • Instagram
  • Pinterest
  • tiktok

©2023 by aoceli. Proudly created with Wix.com email me at aoceli.draws@gmail.com

bottom of page